All rate limits on the CleverMonitor API are controlled separately for each access token, and on a sliding 15-minutes window. Live apps may have higher rate limits than apps in Sandbox Mode. Additionally, all endpoints require authentication, so there is no concept of unauthenticated calls and rate limits.
There are two initial buckets available for your requests: 10 calls simultaneously and/or 200 calls every 15 minutes.
If you or your application abuse the rate limits, the account or app will be blacklisted (IP address/subnet/account). If an app is blacklisted it will be unable to get a response from the CleverMonitor API. If you or your application has been blacklisted and you think there has been a mistake, you can use our support mail (firstname.lastname@example.org). So that we can get you back online quickly, please include the following information: